Do not hesitate to contact us over the phone to receive more information or to request an appointment.
to MediClinic !
Mediclinic is a health care facility that was built and created to offer an effective and prompt medical service. We offer a wide range of services for the prevention, diagnosis and treatment to take care of the body and the soul of our patients.
The Customer Relations Office, located in the Medical Director Department, is a listening point at the service of users who wish to present commendations, suggestions, comments and complaints.
the personal data of the interested party (name, surname, address and telephone number)
an adequate description of the reported event
the complainant’s signature
MediClinic is committed to reply on the basis of an internal investigation within 90 days from the reception of the complaint. More detailed information may possibly be requested from the Medical Director Department.
The patient has a duty to comply with all safety warning signs. The security provisions in force include:
the duty not to access areas where access is expressly prohibited
the duty not to leave the place of destination without authorization
the duty not to approach or touch electrical equipment
in case of alarm, it is necessary to follow the instructions received from the staff. If it is necessary to evacuate the clinic, the nearest emergency exits must be identified and the collection point in the parking lot must be reached.